Fr
hotel
At ALLURE, we understand the importance of every detail in ensuring an unforgettable hospitality experience.
This is why we provide you with highly skilled personnel, ready to meet your specific needs.
From a warm welcome to the operational management of services, our specialized team is dedicated to achieving excellence.
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The Receptionist welcomes guests with professionalism and warmth, ensuring a positive and memorable first impression.
They coordinate guest interactions throughout their stay, striving to meet their needs and guarantee an exceptional experience from the moment they arrive at the hotel.
As first point of contact, they embody its values and image, contributing to a welcoming, elegant, and refined atmosphere.
The Concierge serves as the main point of contact for guests, delivering exceptional service to meet all their requests with efficiency and discretion.
They are responsible for arranging restaurant reservations, activities, transportation services, or any specific guest needs, while anticipating their expectations to make their stay unique and unforgettable.
As an ambassador of the hotel, the Concierge embodies its values and ensures a premium experience by creating a welcoming atmosphere and building trust with the guests.
The Porter plays a key role in welcoming and assisting guests, providing attentive and meticulous service from the moment they arrive.
They are responsible for handling luggage, safely transporting it to the guests' rooms, and offering proactive assistance to meet their needs.
As a representative of the hotel, they embody its values, contributing to a seamless, warm, and premium guest experience while ensuring discreet and professional service.
The Switchboard Operator is at the heart of the hotel's communication, ensuring prompt, efficient, and courteous handling of incoming and outgoing calls.
They play a key role in directing guest inquiries, providing accurate information, and forwarding messages to the appropriate departments, all while maintaining a professional and welcoming image.
Representing the hotel's values, they contribute to delivering a seamless and personalized guest experience, fostering satisfaction and loyalty among callers.
The Butler Manager leads and organizes the service teams during all phases of service in the restaurant, including preparation.
He ensures a smooth service flow and strive to achieve complete customer satisfaction.
As an ambassador of the hotel's restaurant, he consistently maintains a professional and welcoming demeanor.
The Section Waiter is responsible for welcoming, informing, and serving guests in his assigned section of the hotel's restaurant.
He ensures that the service runs impeccably and focus on each guest's satisfaction.
With his in-depth knowledge of the dishes and beverages offered, he answers guests' questions and provides informed recommendations.
As a representative of the restaurant, he consistently maintains a professional and welcoming demeanor.
The Butler welcomes guests upon their arrival at the hotel's restaurant, informs them about the menu, and ensures their service throughout the meal.
He guarantees a smooth service flow and dedicate himself to each guest's satisfaction.
With his in-depth knowledges of the dishes and beverages offered, he answers guests' questions and provide informed recommendations.
As a representative of the restaurant, he consistently maintains a professional and welcoming demeanor.
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The Bartender excels in the quick and high-quality preparation and service of drinks, essential for managing the high flow of customers in the restaurant.
This speed, combined with a creative and professional approach, ensures that each guest receives exceptional service without prolonged waiting times.
His dynamism and efficiency are crucial for maintaining a lively and engaging atmosphere throughout the service.
The Mixologist is a true alchemist of flavors. He combines expertise and creativity to craft custom cocktails (or mocktails) that perfectly complement the restaurant's culinary experience.
Armed with in-depth knowledge of ingredients and the latest techniques, he personalizes each drink to harmonize perfectly with the menu and the restaurant's atmosphere.
His expertise in innovative flavors and presentations ensures a memorable tasting experience for all guests.
The Sommelier brings his wine expertise to select and serve perfect pairings that enhance each dish served at the restaurant.
He actively advises guests, helping them choose the wine that will ideally complement their meal.
With in-depth knowledge of grape varieties and terroirs, he guides guests through an educational and immersive tasting experience tailored to their tastes and preferences.
His presence enriches your dining experience, transforming each glass into a personalized and rewarding discovery.
The Security Agent ensures the safety and tranquility of guests, making sure all security standards are met and emergency situations are handled efficiently.
He plays a crucial role in the smooth operation of the service, maintaining a safe and orderly environment for all hotel guests and staff.