Fr
Club
At ALLURE, we understand the importance of every detail in ensuring the success of a night out at a club.
That's why we provide highly qualified staff specialized in the nightlife industry, capable of meeting all your specific needs.
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The Lead Host(ess) expertly leads the team, ensuring a warm and professional welcome for guests.
He / She coordinates all interactions with guests (including guest lists...), striving to provide an exceptional experience from the moment they arrive at the club.
As the first point of contact, he / she represents the image and values of the establishment, contributing to a welcoming and refined atmosphere.
The Host(ess) offers a warm and professional welcome, often being the first point of contact for guests, reflecting the image and values of the establishment.
He / She efficiently manages reservations and guest lists, guides guests to their table or to the section leader, and answers their questions to ensure a smooth and pleasant experience.
The Lead Cloakroom Attendant competently supervises the cloakroom team, ensuring efficient and meticulous service in handling guests' personal belongings.
He / She orchestrates all cloakroom operations and oversees transactions, making sure each interaction with guests is swift and courteous, contributing to a pleasant experience from the moment they arrive at the club.
As the initial point of contact, he / she represents the image of the establishment, ensuring a professional and secure welcome.
The Cloakroom Attendant carefully manages guests' personal belongings and transactions, providing quick and orderly service in the cloakroom.
He / She ensures that each interaction with guests is efficient and courteous, contributing to a positive first impression from the moment they enter the club.
As the initial point of contact, he / she represents the image and security of the establishment, ensuring a professional and secure welcome.
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The Section Waiter is responsible for welcoming, serving, and processing payments for guests in his assigned section of the club.
He ensures that the service runs impeccably and focus on each guest's satisfaction.
With his in-depth knowledge of beverages, he answers guests' questions and provide s informed recommendations to enhance their nightlife experience.
As a representative of the club, he consistently maintains a professional and welcoming demeanor.
The Runner is responsible for facilitating the flow of service by delivering drink orders to guests and ensuring tables are replenished as needed.
He works closely with the Section Waiter, contributing to a smooth and satisfying customer experience.
While not directly involved in greeting or processing payments, he has a crucial role in maintaining service efficiency during peak hours.
As an active member of the club's staff, the Runner also maintains a professional and welcoming demeanor, reinforcing the positive image of the establishment.
The Bar Manager supervises the design, execution, and transactions of beverage services.
he manages the beverage inventory, train sstaff according to the club's expectations, and ensures that every aspect of the service is impeccable to enhance the guest experience.
As an expert in creating ambiance, he tailors the beverage offerings to the specific themes of each evening to guarantee satisfaction and elegance.
The Mixologist is a true alchemist of flavors. He combines expertise and creativity to craft custom cocktails (or mocktails) that perfectly complement the club experience.
Armed with in-depth knowledge of ingredients and the latest techniques, he personalizes each drink to harmonize perfectly with the club's atmosphere.
His expertise in innovative flavors and presentations ensures a memorable tasting experience for all guests.
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The Security Agent ensures the safety and tranquility of guests, making sure all security standards are met and emergency situations are handled efficiently.
He plays a crucial role in the smooth running of the evening, maintaining a safe and orderly environment for all guests and club staff.
His deterrent presence helps prevent incidents and manage conflicts, ensuring that the festivities proceed without a hitch.
The Fire Safety Officer ensures fire safety and assistance to individuals in accordance with current regulations.
He monitors fire risks, coordinates evacuations in case of emergencies, and ensures the protection of guests and club facilities.
Additionally, he manages interventions during medical emergencies or other incidents, providing quick and effective assistance.
His role is essential in maintaining the overall safety of the establishment, ensuring that all attendees benefit from a secure environment throughout the night.
The Driver ensures the safe and punctual transportation of artists or VIP guests, directly contributing to their comfort and the success of the event.
This service, often included in artists’ riders, is a crucial requirement in event organization.
Skilled at navigating traffic, the Driver prioritizes the most efficient routes to ensure timely arrivals and departures.
This role is essential in delivering a premium experience, ensuring the passengers’ satisfaction and peace of mind while enhancing the club’s professional image.
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The Production Director (or Manager*) plays a key role in the planning, organization, and execution of events.
He coordinates all aspects of the event, from logistical and technical details to team and supplier management, ensuring deadlines and budgets are met.
His ability to anticipate issues and find solutions is essential to the success of each event.
*Depending on experience and/or needs.
The Operations Director (or Manager*) oversees the overall management of the club, ensuring coordination between the various services involved, such as reception, bar, security, and technical aspects.
He ensures smooth communication among teams, optimize available resources, and guarantee a high-quality customer experience.
Responsible for managing sales, tracking entries, and analyzing financial performance, he maximizes results while maintaining impeccable service standards.
At the end of each event, he produces a detailed report to evaluate performance and identify areas for improvement, making him a key player in the organization and profitability of the club.
*Depending on experience and/or needs.
The Cashier holds a key position in the club's strategic areas where financial transactions take place.
These locations include the entrance, bar, main floor, cloakroom, and may also extend to VIP areas or any other internal point of sale, depending on the club's organization and specific needs.
Regardless of their location, the Cashier ensures smooth and accurate payment processing while providing a quick and professional customer experience.
As the direct handler of financial transactions, the Cashier is a trusted figure, responsible for managing cash and maintaining precise control of their register.
His reliability and professionalism contribute directly to the financial management and the high-quality image of the club.
The Officer plays a vital behind-the-scenes role in ensuring smooth operations within the club.
Responsible for preparation and logistics, he makes sure all necessary materials for service are in place and functional. This includes restocking bars with drinks, supplies, and ice, as well as managing storage areas to maintain a seamless workflow.
He also ensures the cleanliness and organization of technical zones, such as back bars or staff-only areas, to support front-line teams effectively.
Discreet yet indispensable, the Officer is a cornerstone of operational efficiency and actively contributes to the quality of service delivered to customers.
The Floor Manager plays a central role in coordinating the club's operations, primarily during major events, where he relieves the Operations Director (or Manager) of certain operational tasks. Under his direction, the Floor Manager oversees various departments (bar, reception, security, cloakroom) to ensure all teams function smoothly and cohesively throughout the evening.
He manages customer flow, adjust staffing levels as needed, and step in to resolve any issues quickly, ensuring a seamless and enjoyable client experience. His responsibilities also include ensuring compliance with the club’s guidelines and quality standards.
As a true intermediary, the Floor Manager anticipates needs, maintains constant communication with teams, and ensures flawless execution of operations. His presence at major events is crucial for easing the workload of the Operations Director while playing a key role in the success of the events and the overall balance of the club.